JackpotCity Casino has been providing first-class virtual entertainment to its international player base since 1998. And it continues to do so more than two decades later. Does trust accompany longevity in Canada and NZ? We think the two go hand-in-hand. After all, you need loyal players to be in the game for this long. We review their comprehensive offerings below.
General information
With over 20 years of industry experience, JackpotCity Casino has established itself as one of the most trusted online and mobile gaming destinations today. It’s licensed and regulated by the Malta Gaming Authority, and one of the reasons that it has stood the test of time, is its adherence to strict industry standards. This has ensured that it’s been able to provide a stable and secure gaming environment for its players – a reputation all virtual casinos strive towards.
Originally known as the ‘home of jackpots’, JackpotCity has proven to be far more than just that. Today, it offers a multi-platform product, complete with a mobile app, multiple payment methods, knowledgeable support, a wide array of promotions and player benefits and world-class software, ensuring player access to the latest innovative in-game features.
Security and Regulation
JackpotCity Casino takes every possible security precaution to safeguard players’ funds and to ensure the privacy of their personal details. To ensure 100% safe transactions at the casino, it uses state-of-the-art SSL encryption technology. To ensure fair game play, it employs Random Number Generation software, which is independently audited and endorsed by the gaming industry’s watchdog, eCOGRA, from whom it’s earned a sought-after seal of approval. As mentioned before, it carries a reputable licence from the Malta Gaming Authority and fully complies with its standards.
Casino Games
With a stellar selection of over 600 games, JackpotCity players certainly don’t have a shortage of options to choose from. What’s more, its virtual titles are powered by software from the industry’s award-winning pioneer, Microgaming, while Evolution Gaming is responsible for its Live Casino games selection. Which categories are available at JackpotCity?
- Slots: 3-reel classics, 5-reel video slots and jackpot-packed progressive slots including popular titles like Mega Moolah, Thunderstruck II, Immortal Romance and Jungle Jim – El Dorado
- Video Poker: level-up and multi-hand varieties like Jacks or Better, Aces and Eights or Deuces Wild
- Table Games: roulette, blackjack, baccarat and craps, with Gold Series variants in the mix
- Live Casino: live roulette, blackjack and baccarat games streamed to your device in real time
- Other Games: the casino also offers keno, scratch cards and arcade-style games
JackpotCity’s wide and varied selection of casino games ensures that there’s something to suit every player preference, bankroll size and level of play. Even the slots titles offer a variety of themes, ranging from action, adventure, sports and science fiction, to romance, mystery, magic and movies. Plus, with the backing of world-class software, players can look forward to immersive in-game features like interactive bonuses, brilliant graphics, movie clips, 3D imagery and entertaining soundtracks.
Mobile App
JackpotCity was launched in the nineties, during the early days of the online casino era. It was also one of the first adopters of the mobile platform, evolving its product alongside that of smartphone and, eventually, tablet devices.
Today, mobile casino players at JackpotCity can access their favourite games via one of two channels: in their browser or via the casino’s mobile app, which they can download to any iOS or Android device. Either option offers access to hundreds of games, promotions, banking and support, so it really is up to the player to pick the option that suits them best. The casino’s mobile product is fully optimised to ensure players enjoy the same quality visual experience, irrespective of the device type or its screen size.
Opening an Account
Joining JackpotCity is a quick and hassle-free process, which will only take a minute or two. All that’s required is for a player to click or tap on one of the many call-to-action buttons, such as ‘Register’ or ‘Play’. When doing so, the casino will launch a registration form requiring players to fill in the following information:
- Country of residence
- A username and password
- An email address and home address
- First and last name
- Date of birth
- Gender
- Preferred language
- Currency
- Contact number
If you require assistance while filling in the form, you can click on a Live Chat button to get instant access to a support agent. The form also provides a quick link to the casino’s promotional terms, should you wish to familiarise yourself with your welcome offer.
Deposits and Withdrawals
JackpotCity takes every security measure to ensure safe and seamless banking transactions at the casino. Players can take their pick from a range of trustworthy deposit and withdrawal options, pre-approved for specific countries. These include various credit and debit cards, bank transfers, web wallets and prepaid solutions, with reputable names like Visa, Mastercard, Maestro, NETELLER, Skrill and paysafecard – to name but a few. And, since the casino operates internationally, it accepts a number of currencies, including Euro.
Promotions and Bonuses
Newly registered players at JackpotCity qualify for a generous 4-tiered welcome bonus, worth up to $1600. The double-your-money offer consists of 4 x 100% match bonuses that will respectively double the player’s first four deposits up to an amount of $400 each time. The offer, which is valid for 7 days after the account is opened, is not compulsory to take up, and is subject to a 50x play-through requirement.
Players can also look forward to tailor-made daily deposit bonus deals, which are refreshed every 24 hours, as well as a plethora of themed promotions, packed with giveaways that range from bonuses and credits to loyalty points and holidays. Once logged in, players can also check to see when their next spin on the casino’s freebie-filled Bonus Wheel is due. And if you were wondering whether JackpotCity offers a loyalty program, it does, and all registered players enjoy automatic membership. The level-based program rewards players with points for their cash wagers, which lets them move up the levels to unlock benefits, plus are exchangeable for bonus credits.
Customer Support
Online and mobile casino players at JackpotCity can rest assured that assistance is only a click or tap away. The casino’s multilingual customer support team is available 24/7 and can answer any casino-related questions players might have. They can be reached via two channels: email if an urgent response isn’t required and Live Chat, which prompts an instant response. Another option is for players to see if their query is addressed in the casino’s comprehensive FAQ page.
Conclusion
There’s no doubt that JackpotCity is an established, reputable and trustworthy casino. It clearly caters to the needs of its players – from easy navigation and a user-friendly interface, to providing world-class entertainment and professional support. And, while giveaways always seem to be the cherry on the cake at most casinos, JackpotCity makes it part of everyday play. Players are always spoiled for choice – from game options and banking solutions to promotions and bonuses. Plus, with new games being released monthly, they’ll always have something fresh to look forward to.