Platinum Play has been in the online casino game since 2004, which means it has almost two decades worth of experience in delivering quality games, customer support, bonuses, promos, security features and more. In this review, we take a more detailed look at what Platinum Play has to offer its players, in order for you to make an informed decision as to whether or not it’s worth your while.
General information
Established in 2004, Platinum Play has been around long enough to have made a serious impression on the online casino community. Furthermore, independent regulator, eCOGRA, has awarded it the player seal of approval for providing fair gameplay and responsible casino behaviour, plus it’s fully licensed by the Malta Gaming Authority (MGA). Platinum Play delivers what every respectable online casino should – namely first-rate customer support, cutting-edge security features, hundreds of quality games, and trusted banking options. Better still, it delivers special extras, with tailor-made Daily Deals, Bonus Wheel prizes, loyalty benefits and more. Also worth noting is that Platinum Play is accessible on smartphone, tablet and desktop, which means you can not only play here at any time, but from anywhere too.
Security and Regulation
An eCOGRA-approved and MGA-licensed operation, Platinum Play definitely delivers when it comes to player peace of mind. Not only does it strictly observe the standard practices of responsible gaming, it utilises cutting-edge 128-bit SSL encryption technology – this ensures the integrity of any and all private data that you supply to the casino, as well as the security of your finances.
Casino Games
At Platinum Play, it’s highly unlikely that you’ll ever run out of choices, as there are more than 500 games on offer at this fine establishment. What’s more, new games are released on a regular basis on all platforms, resulting in a continually growing selection for you to enjoy. Taking all that into account, you might be surprised to learn that Platinum Play has only teamed up with three software providers, namely Microgaming, NetEnt and Evolution Gaming. That said, these three are genuine giants in the biz, with multiple awards to their credit for delivering products of the highest quality, so you’re definitely in good hands. Microgaming is responsible for the bulk of the games, delivering quality slots, progressive jackpot slots, video poker, blackjack, roulette, keno and baccarat titles, while Evolution Gaming provides the goods when it comes to live casino games – these are high-definition streamed games that allow you to compete against actual dealers in real time while you’re on the move with your mobile device, or from the comfort of your own home on your PC.
Mobile App
As we’ve already stated, Platinum Play is available to enjoy on mobile, which means you can play your favourite games wherever and whenever. Worth noting is that not all of Platinum Play’s games have been made mobile friendly, but those that have, including the latest releases and many popular oldies, have been optimised so that there’s zero sacrificing of quality when you play – regardless of what size screen you’re looking at. Platinum Play is available as a mobile app, which you can download onto any iOS or Android device. It’s also accessible via any mobile browser, if you don’t want to download the app.
Opening an Account
We are happy to report that the sign-up procedure at Platinum Play is quick and easy – some of the info you will be asked to supply includes the following…
- Country of residence
- First and last names
- Email address
- Date of birth
- Residential address
- Preferred language
Deposits and Withdrawals
When it comes to withdrawing funds or making deposits from your account, you will be able to do so with relative ease, thanks to Platinum Play’s partnership with some of the most popular and trusted financial institutions, for example: Visa, Mastercard, Flexepin, INSTADEBIT, paysafecard and more. The mechanisms vary from web wallets, bank transfers and prepaid solutions to, of course, credit and debit cards. Simply choose the option that pertains to you and follow the easy process. Remember, while deposits are immediate, the withdrawal of winnings can potentially take up to 7 days to process – there are also maximum and minimum amounts that you’ll be allowed to take out. Both the time it takes and the amounts you can withdraw have been arrived at to ensure your, as well as the casino’s, protection.
Promotions and Bonuses
When you sign up to play at Platinum Play, you will become eligible for its welcome offer worth up to $800, which covers the first three deposits that you make. In other words, with your first deposit, you’ll qualify for a 100% match up to $400, while on your second and third deposits, you’ll score a 100% match up $200 each. The minimum deposit amount is $10, while the wagering requirements are 50x. Better still, this is not the end of your bonus fun. You can also look forward to customised Daily Deals and in-play rewards, as well as a Bonus Wheel – watch the countdown ticker to see when you can spin the wheel again and stand the chance to score bonus credits, loyalty points, spins and more. Last, but certainly not least, we have the loyalty program. Here, you earn loyalty points for every real cash bet that you make. Once you have a certain number of points, you can exchange them for bonus credits – plus, you’ll be able to level up from Bronze to Silver, Gold, Platinum, Diamond and Privé: each level adds more rewards for you to take advantage of.
Customer Support
While Platinum Play does provide a highly informative FAQ page, with all the answers to the most frequently asked questions, it also offers a multilingual, 24/7 customer support service that’s accessible via email or Live Chat. What can they help you with? Anything from deposit and withdrawal queries, to new game releases, bonus info and more. As for the languages offered at support level, these include English (Canada and NZ), French, as well as German, Swedish, Spanish, Finnish and more.
Conclusion
Does Platinum Play offer a platinum-plated experience as promised on the site? Well, it certainly delivers when it comes to games, service, security, bonuses, promos and more. Plus, it’s mobile friendly for even more ease of use.
We think Platinum Play is a winner, but it’s ultimately up to you to decide whether or not it’s the one for you. To give it a shot, register, claim your welcome offer and start playing. Enjoy!