HappyLuke first opened its doors in 2017, but the fact that it’s on the newer side is seen by many players as advantageous. From day one, they’ve been able to include all the features we love about other online casinos, and put them under one roof. Where members of other online casinos might have had to wait for their platform of choice to catch up to how the industry is evolving, HappyLuke made sure to begin evolved, and their team of professionals has since positioned themselves to remain on the cutting edge.
From the small details, like recent winners scrolling across the top of their homepage and all of their gaming operator partnerships being clearly presented at the bottom – to the most important elements, like a huge selection of games and some of the most exciting promotions around, we could tell from the start that HappyLuke was worth diving into. And after we took the time to experience their games, research their history and reputation, and review every feature that makes them who they are, we discovered that our first impression was exactly right.
HappyLuke never fails to put a smile on our face. Here’s why.
Security and Regulation
Heavily regulated under the oversight of the Philippine Amusement and Gaming Corporation (PAGCOR), HappyLuke is scrutinized by one of the strictest licensing bodies in the online casino industry. The brand also pays special attention to players located in China, Thailand, and Vietnam, with resources in place that are specifically accessible and convenient to players in those parts of the world, particularly in payment methods, customer service outlets, and language options. If you’re not from one of those regions, you might want to go with an online casino more specific to your location.
Have you ever noticed that green lock icon in Chrome on the far left of the URL bar? It denotes that a given website uses a secure connection. You’ll see it on the page of every legitimate online casino, including HappyLuke, which uses 256-bit SSL encryption to ensure player comfort and safety. They also have an audited random number generator, which produces results that neither the player nor the casino has control over, a fairness that is confirmed by the PAGCOR.
In combination with their clearly presented accountability and security measures, alongside their glowing reputation from other expert review sites and player forums alike, as well as the total absence of disputes that would have otherwise been publicly listed, HappyLuke is a safe choice for any gambling lover.
Mobile Apps
HappyLuke are exclusively available online, meaning you don’t need to download their lobby in order to play their games, you simply visit their website, log in, and play from your browser. This means that you can’t play HappyLuke offline, but the days of faster gameplay if you download the casino are over anyway – it’s an outdated notion today. If you have even somewhat reliable internet, you’ll be able to play HappyLuke for hours without a problem.
However, since HappyLuke isn’t available to download in any capacity, you won’t find a mobile app for total on-the-go convenience. Instead, just like you would on the computer, you need to go to your web browser app on your mobile device and play there. The site is optimized for mobile use, so as long as you have a decent web connection, you can play HappyLuke from virtually anywhere on any device.
The Choice of Games
This is definitely where HappyLuke shines the brightest. Their selection of games is massive in variety, but even within the different categories, you’ll find more choices than you would at most other online casinos. For example, the Live Casino rooms – where else do you not only choose the game you want to play, but the region too! Yep, choose from Jeju, Tokyo, or Seoul, or cross the Pacific and play in Las Vegas or Reno, Nevada. Most notably, it adds a jaw-dropping range that makes HappyLuke an essential stop if you like Live Casino action.
We haven’t even touched on the other options yet. You’ll find heaps of Slots, Video Poker, table games, card games, and specialty games, like Keno and virtual horseracing. The selection also comes from the most well-known game developers like Microgaming and Betsoft. No matter what your gambling style, there’s likely something at HappyLuke that matches your preferences (they have nearly a thousand different Slots!).
The one downside is the fact that HappyLuke does not have multiplayer Poker or sports betting, options that some other online casinos offer to their players. If you want to place those types of bets, you would have to deposit at a different online casino or open a separate account.
Promotions and Bonuses
The moment you register, you can take advantage of the HappyLuke Welcome Package, where you get up to 175% in deposit-matching bonuses on your first three deposits. And every day, they offer a 10% reload bonus on every new deposit. It is worth mentioning that HappyLuke also offer exclusive promotions that they send to the emails of their registered players.
Apart from that, it’s not uncommon for HappyLuke to host tournaments, as well as come up with exclusive promotions depending on how active you are in their lobby and/or how long you’ve been a member.
Loyalty Program
Now this is where HappyLuke stands out in terms of the free stuff offered to players. Their extremely unique tier system rewards players for their loyalty by awarding them coins for specific actions. Just for logging in, you earn 10 coins. Make a medium deposit? That’s another 100 coins. Eventually, you can take those coins over to the HappyLuke Shop, where you can cash them in for free spins and other bonuses. Unfortunately, the coins expire after a certain period of time if you don’t use them. Otherwise, we would be hoarding them in the hopes of new perks. I guess they predicted our strategy!
Deposits and Withdrawals
The three different banking categories are country-specific: one for Thailand, Vietnam, and China. This is particularly important in terms of specialty deposit and withdrawal options, like bank transfers, which they wouldn’t be able to accept from a country other than these three.
However, anyone, as long as HappyLuke is available to their region, can deposit and withdraw using the web wallets Skrill and Neteller, as well as ecoPayz. If you’re not in Thailand, Vietnam, or China, we recommend getting in touch with their customer service to find out if your area is covered.
Getting Started with HappyLuke
How quickly you can go from signing up, depositing, and playing will be dependent on your chosen banking method. With wire transfers, it could take a few business days before the funds are available in your account. But if you go with instant methods like Skrill or Neteller, you will be playing within minutes. The intuitive setup and familiar format makes registration a breeze, so that becoming a member of the HappyLuke community can be comparable to shopping at any major online retailer, with even better security and confidence.
Customer Support
Their customer support is available via online chat 24 hours a day, and you can’t even visit the site without seeing it pop up in the right, bottom corner of the screen. The three representatives we spoke to as part of our testing measures were friendly and highly knowledgeable, and every time we reached out, the wait time was under thirty seconds. Apart from live chat, HappyLuke offers support by email, yet they don’t have a dedicated phone line; it’s not a crucial component to a quality customer support team, but we hope to see it in the future.
Should You Use HappyLuke
We are happy to report that HappyLuke checks off our boxes at nearly every level. While there are a few components — international accessibility and sports book/poker options, for example — that we feel other online casinos deliver better, if you live in Thailand, Vietnam, or China, few platforms compare to HappyLuke. From the overall quality to the cutting-edge focus on the industry’s most exciting advancements, it’s difficult to not be positively surprised by HappyLuke.